Aaron's

Reviews

• Shawn Estep

  Sep, 02 2018
  ★ ☆ ☆ ☆ ☆
  Came into this store to buy a new TV, I have done business with Aarons for many years in Orlando and had a VIP Card. I was instructed to speak with the manager to see what the best deal I could get. While sitting with the Manager, he decided to ask me some personal questions which I obliged him with answers. As I am starting to fill out the paperwork I asked him if I needed to list all of our homes or just the one we live in. At that time, he asked me whom I lived with. I told him I lived with my wife & 16 year old son. He then replied, I BET YOU HAVE A GIRLFRIEND TOO! I was mortified that he would speak to me in the way, this was such an unprofessional and tasteless comment. Afterward, I tore up the paperwork and walked out of the store. I immediately called corporate headquarters and filed a complaint. After a week or so, I was contacted by the district manager whom questioned me about this. He said he would check the video tapes and would write the manager up for this. This is the type of management that Aarons employs now. Can you imagine how the must talk to employees if this is how to speak to customers? Never will we shop again at Aaron's

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